FREQUENTLY ASKED QUESTIONS

There’s a reason why natural skin care in NZ has been booming — consumers want to break away from artificial products with oversized ingredient lists they can’t understand. We’ve developed our smooth and simple natural skin care products from natural sources — so you can nourish your face and body with skin-loving ingredients that restore your skin barrier, boost hydration, and help address common skin issues like Psoriasis, Eczema or Dermatitis.

Yes — depending on how it is formulated. At Mamaku, we’ve developed and made our natural skincare in NZ and integrated an ethos of Rongoā — traditional Māori medicine with Western scientific medicine. Our Advanced Hydra Gel is infused with Mamaku, an extract from the native black tree fern that offers a natural alternative to topical steroid creams to help care for eczema. 

Its moisture-rich and barrier-fortifying biopolymers will replenish your skin’s moisture levels to revitalise your skin’s barrier, so you can calm inflamed areas and promote more resilient, better-looking, and feeling healthy skin.

Mamaku offers a range of treatments and benefits no matter your skin type — they include:

  • Calms and soothes — Our hero ingredient, Mamaku extract, is naturally cooling to soothe inflamed skin and help manage eczema flare-ups.
  • Boosts confidence — Eczema is one of the hardest skin conditions to address; it can be unsightly if severe and stop you from enjoying your life. By helping to address it, you can get back to the things you love doing as normal.

Absolutely, it’s not only safe but can help you look and feel your best. The potent bioactives in our natural skincare in New Zealand are safe for all skin types, adults, and babies.

No, all ingredients are naturally derived and do not contain any synthetic ingredients.

The mamaku Advanced Hydra Gel can reduce skin itchiness and redness immediately and relieves symptoms to irritable skin.

Yes, Mamaku brings 50% more hydration than Aloe Vera (research shows that the TEWL result shows effective skin hydration restoration).

We recommend applying twice a day, morning and evening for best results. Our user experience and testimonials show positive results between 3- 14 days, depending on your skin condition. In some cases we find that it can be as short as 2-3 days to see the difference.

Depending on your personal condition, we suggest you apply the product onto the affected area as needed. (More frequently if the skin is really dry, keeping the skin well hydrated is the key).

First apply the product on the affected area and wait till it  to be fully absorbed into the skin, then apply the second layer and repeat.